PRIVACY POLICY – GLEX AI LTD
Last updated: 15/02/2026
GLEX AI LTD acts as the data controller under the UK GDPR and, where applicable, the EU GDPR.
1. Personal data we collect
We may collect:
• contact details you submit (name, email, message)
• transaction metadata (payment status, amount, currency, reference)
• technical usage data (IP address, browser/device, pages visited, timestamps)
• business information you voluntarily input to generate a report
We do not require tax returns, accounting files, or identity documents for standard report generation.
2. Legal bases for processing
We process data under:
• contract performance (delivering reports/services)
• legitimate interests (security, fraud prevention, service improvement)
• legal obligations (accounting/compliance records)
• consent where required (non-essential cookies)
3. Payments
Payments are processed by third-party providers such as Stripe. We do not store full card details.
4. How we use data
To deliver reports, provide support, process payments, maintain security, improve the website, and comply with legal obligations. We do not sell personal data.
5. Sharing
Data may be shared only with necessary providers (hosting/IT, analytics, payment processors), professional advisers, and authorities where required by law.
6. International transfers
Where providers operate outside the UK/EEA, appropriate safeguards are used (such as adequacy decisions or standard contractual clauses).
7. Retention
We retain data only as long as necessary for service delivery, security, and legal compliance. Business inputs are minimised or deleted when no longer required for operational or security purposes.
8. Your rights
You may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also complain to the UK Information Commissioner’s Office (ICO) or your local EU authority.
9. Security
We apply reasonable technical and organisational measures to protect data.
COOKIE POLICY – GLEX AI LTD
Last updated: 15/02/2026
Cookies are small files stored on your device to support core website functionality and help us understand usage.
1. Cookies we use
Strictly necessary cookies
Required for security, payment/session functionality, and core site operation.
Analytics cookies
Used to understand website usage and improve performance. Where required by law, these are used only with consent.
Preference cookies
Used to remember basic settings (such as language preferences).
2. Third-party cookies
Some cookies may be set by trusted third parties (e.g., analytics or payment providers) under their own policies.
3. Managing cookies
You can manage cookies via the site’s cookie banner (if enabled) and your browser settings. Blocking cookies may affect functionality.